Contact Us
Only use the official channels on this page. SEVA will never ask for your OTP code, PIN, or password by phone, chat, or email.
WhatsApp+62 813-7797-167The fastest way to get trip or partnership support. Emailsupport@seva.taxiFor reports with attachments, data requests, or media enquiries. OfficeJl. Raya Tanjung Barat No. 81 C, RT.02/RW.04Kel. Tanjung Barat, Kec. JagakarsaKota Jakarta Selatan, DKI Jakarta 12530Open in Google Maps →
Choose What You Need
- Passengers & sendersLost items, fares, payments, or trip issues.Report a problem
- Driver partnersSign-up, documents, payouts, and help on the road.Driver partner info
- Fleet operatorsConnect your taxi, rental, or shuttle fleet.Register your fleet
- CompaniesCorporate accounts, staff vouchers, and monthly invoices.Apply for a partnership
- Food merchantsRegister early for SEVA Food.Register as a merchant
- Media & partnershipsInterview, data, or collaboration requests.support@seva.taxi
Consumer Complaints
If the SEVA team has not resolved your complaint, you can contact the Directorate General of Consumer Protection and Trade Compliance (PKTN), Ministry of Trade of the Republic of Indonesia.
PKTN WhatsApp: +62 853-1111-1010